Public Transportation for the Medical Center

Bus Service

Worcester Campuses

Local bus service in and around Worcester is provided by the Worcester Regional Transit Authority. For information on system maps, schedules and fares, call 508-791-9782 or visit www.therta.com.

Marlborough Campus

Bus services are available in the Greater Marlborough area to transport patients to the Marlborough Campus. Call the service for more information.

Assabet Valley Council on Aging Transportation
508-393-1600

The Local Connection (For residents of Marlborough and Southborough)
877-RIDETLC (877-743-3852)

Taxicab Service

Worcester Campuses

Explore a complete list of...

About Us — Medical Center

UMass Memorial Medical Center is the region's trusted academic medical center, part of the UMass Memorial Health. We are committed to improving the health of people in Central Massachusetts through excellence in care, comprehensive health services, teaching and research.

UMass Memorial Medical Center Locations

UMass Memorial Medical Center includes four campuses located in Worcester, MA and Marlborough, MA:

In addition, through our healthcare system’s network of care, we are connected to:

  • Community-based physician practices
  • Home...

Contact Us at the Medical Center

 

How to Contact UMass Memorial Medical Center

Thank you for your interest in UMass Memorial Medical Center. If you have questions or comments, you can reach us by email, phone, or mail using the details below.

Note: The contacts listed are for UMass Memorial Medical Center campuses only. To contact other UMass Memorial Health hospitals, please visit our system-wide Contact Us page.

Call Us

Online Telephone Directory (list of department numbers)
Connecting to all departments - 508-334-1000

Appointments

To make, cancel or reschedule an appointment, please call toll free 855-UMASS-MD (855-862-7763)...

Website Terms of Use Statement

Do not use this site for medical emergency services. Call 911 or your local emergency assistance number.

 

Disclaimer

Please read these terms and conditions of use carefully before using this site. By using this site, you agree to these Terms and Conditions. If you do not agree to all of the Terms and Conditions of this Agreement, do not use this site. These Terms and Conditions may be revised and updated at any time. Please periodically review the Terms and Conditions because your continued usage of this site will mean that you accept those changes.

This website does not give medical advice!

The...

Contact Our Hospitals

Here’s a quick guide to the contact information you need to call or visit any UMass Memorial Health hospital.

UMass Memorial Medical Center

Contact Us508-334-1000

Make an Appointment: Call 855-UMASS-MD (855-862-7763)

Memorial Campus 

119 Belmont Street 
Worcester, MA 01605  

Directions

University Campus 

55 Lake Avenue North 
Worcester, MA 01655

Directions

Hahnemann Campus

281 Lincoln Street 
Worcester, MA 01605 

Directions

Marlborough Campus

157 Union Street 
Marlborough, MA 01752

Directions

 

Harrington

Contact Us

Make an Appointment: Call 855-UMASS-MD (855-862-7763)

Southbridge Campus 

100 South Street 
Southbridg...

Medical Records Requests

At UMass Memorial Health, our team is here to assist you with your requests to release medical records. Whether you’d like a copy of your own medical records, you need them sent to another provider, or you’re requesting them on behalf of someone else, we can help.

Please note that it can take up to 30 days for us to process your request, and a fee may be required. For information about requesting billing records, radiology images or radiology reports, please see the FAQ section. If you have additional questions, you can reach out to a member of the Health Information Management team at 508-334...

Financial Counseling

Our financial counselors are available to talk to if you have questions about your bill or you require financial assistance. 

If you don’t have health insurance, there are several low-cost insurances available. Even if you work or have health insurance already, you and your family may be eligible for low-cost or free health plans, based on your income. 

Information Regarding Providers at UMass Memorial Medical Center

Self Pay Options

An enrollment counselor will contact patients without insurance prior to their appointment to arrange a meeting to screen for Mass Health and free care programs to...

Letter from UMass Memorial Health President and CEO

Welcome to UMass Memorial Health!

We are the largest healthcare system in Central Massachusetts committed to improving the health of people in Central New England through excellence in care, comprehensive health services, and teaching, research and clinical trials through our partnership with UMass Chan Medical School.

Our system of care includes four outstanding hospitals and the region’s trusted academic medical center. No matter where you receive healthcare services within the UMass Memorial Health system, you have access to the advanced technology, resources and services at our hospitals:

About Us — Community Healthlink

Community Healthlink serves those in need of mental health and addiction services throughout Central Massachusetts. We provide around-the-clock emergency behavioral and mental health evaluation and services, and we connect people with urgent requests for services within 24 hours and routine requests within ten business days. For more than 40 years, we have provided comprehensive behavioral health services for people of all ages, including:

  • Adult and child outpatient mental health treatment
  • Primary care for adult outpatient mental health clients
  • Round-the-clock emergency mental health and...