Financial Assistance Program Policy Summary - English

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It is the policy of UMass Memorial Health (“UMMH”) to offer free or discounted care to patients with demonstrated financial need for medically necessary, urgent or emergency care at all locations of the following hospitals: 

  • UMass Memorial Medical Center
  • UMass Memorial Health – HealthAlliance-Clinton Hospital
  • UMass Memorial Health – Harrington
  • UMass Memorial Health – Milford Regional

Mass Memorial provides several options to reduce the out-of-pocket costs to patient with...

Andrew Karson, MD, MPH

Andrew Karson, MD, MPH, is Chief Physician Executive at UMass Memorial Health and President of UMass Memorial Medical Group, (which consists of 3,600 employees, including 2,200 physicians and advanced practice providers). Dr. Karson supports the 18 UMass Memorial Health Clinical Department Chairs in the recruitment, development and engagement of their faculty, guides the Medical Group’s compensation model and leads other strategic projects.

Prior to serving as President of the Medical Group, Dr. Karson was Chief Medical Officer and a Senior Vice President at UMass Memorial Medical Center...

Maureen Bresee-Ferreira, MBA

Maureen “Mo” Bresee-Ferreira, MBA, serves as the Senior Vice President and Chief Operating Officer of UMass Memorial Medical Group, which consists of 3,600 employees, including 2,200 physicians and advanced practice providers. In her role, Mo collaborates closely with the 18 UMass Memorial Health clinical departments and their Chairs to oversee physician compensation, drive new program development, lead provider recruitment and advancement, manage financial operations and spearhead strategic initiatives.  

Mo began her career at UMass Memorial Health in 2007, following six years as a hospital...

Our Impact

At UMass Memorial Health, we put our commitment into action. Every day, our team strives to improve the wellness of our neighbors and strengthen the community we call home.

Whether we’re providing dental care to school-age children, helping parents put a nutritious meal on the dinner table or sharing healthy aging tips with seniors, we’re honored to serve. We invite you to read more about our impact and the mission that drives us.

Our Values

Our Anchor Mission represents our values and our commitment to our community. UMass Memorial Health adopted an Anchor Mission in 2018, pledging to leverage the financial and intellectual power of our entire organization to address the social drivers of health affecting our neighbors, including:

  • Income
  • Education level
  • Access to affordable housing, healthy food and transportation

These social drivers of health profoundly affect wellness. As a major health system invested in our community, we use our resources to address these issues and set the stage for a brighter future for everyone. Through our...

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