The UMass Memorial Health Patient and Family Advisory Council (PFAC) seeks to foster a culture of care and caring where patients are nurtured in body, mind and spirit.
The Patient and Family Advisory Council seeks to promote safe and comprehensive patient- and family-centered care:
An intensivist is a board-certified physician who provides special care for critically ill patients. Also known as a critical care physician, the intensivist has advanced training and experience in treating this complex type of patient.
After medical school, an intensivist completes a residency and board certification in a specialty such as surgery, internal medicine, pulmonary medicine or pediatrics, plus an additional two- to three-year fellowship and certification in critical care medicine.
Volunteering is a wonderful way to gain exposure to the medical community, explore careers, enhance your knowledge and give back to UMass Memorial Health. We offer unique volunteer programs for both adults and teens. Through volunteering, you’ll find a challenging and satisfying experience while performing a valuable service to the staff and a warm and caring environment for patients and their families.
At UMass Memorial Medical Center, we continuously strive to improve the health of the people of Central New England through excellence in clinical care, service, teaching and research. To deliver on this promise, we improve the quality and safety of the care we deliver to you and your family and friends. We are proud of our achievements, but we strive to better the care we provide even more. With pride, we share this information on how we meet and exceed national standards of patient care.
Thank you for your interest in Marlborough Hospital. If you have questions, comments or concerns, please contact us by email, US Postal Service or telephone using the information provided below.
Marlborough Hospital
157 Union Street
Marlborough, MA 01752
508-481-5000
Fitchburg Campus: 978-343-5000
Clinton Campus: 978-368-3000
Leominster Campus: 978-466-2000
Clinton Campus ED Registration Desk: 978-368-3850
Clinton Campus ED: 978-368-3860
Leominster ED Registration Desk: 978-466-2741
Leominster Campus: 978-466-2451
Thank you for your interest in UMass Memorial Health – HealthAlliance-Clinton Hospital. If you have questions, comments or concerns, please contact us by email, mail or telephone using the information provided below.
Note: This list of contacts applies to all campuses (Clinton, Fitchburg, and Leominster) unless otherwise specified.
Pastoral Care Services at HealthAlliance-Clinton Hospital support your psychosocial, spiritual and religious needs with compassion, attentive listening and unconditional acceptance.
We recognize the stress, anxiety, fear or loneliness that can accompany illness, and many patients and families find it helpful to talk to a chaplain or clergy for support during such times. Your own clergy is welcome to visit with you as well.
If you’d like a visit from a chaplain, please ask your nurse. We would be happy to arrange that for you.
Leominster Campus
If you’re looking to take a gift to a friend or loved one in the hospital, try our gift shop located at our Leominster Campus.
HealthAlliance-Clinton Hospital’s Gift Shop, Nici’s Nook, is staffed by volunteers and operated by members of the HealthAlliance Guild. All profits from sales go directly back to the HealthAlliance-Clinton Hospital community.
Effective June, 2025
HealthAlliance-Clinton Hospital supports a patient and family-focused environment. We appreciate the need of our patients to have visitors and the need of family and friends to provide support to their loved ones while in the hospital.
This policy applies to all patients and families in Inpatient, Ambulatory (including outpatient and Emergency Departments), and procedural settings. Visitations will be altered as needed for patient care.